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Dental Receptionist
Dr Maya Dental Centre
Dubai, UAE
Full Time
Entry
Onsite
AED 5,000/month / month
1 months ago
Patient SchedulingCustomer ServiceCommunicationBillingDental TerminologyDental Software
Free
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Ready to ScanKey skills for this role
Patient SchedulingCustomer ServiceCommunication
About the Role
Dr Maya Dental Centre in Motor City Dubai is looking for a professional Dental Receptionist to manage front desk operations. Responsibilities include patient scheduling, billing, and coordination with dental staff.
Key Skills for This Role
Patient SchedulingCustomer ServiceCommunicationBillingDental TerminologyDental Software
Responsibilities
- Welcome and assist patients in a warm and professional manner
- Manage patient appointments, confirmations, cancellations, and rescheduling
- Handle incoming calls, WhatsApp messages, and patient inquiries promptly
- Register new patients and update patient information accurately
- Maintain and organize patient records and documentation
- Coordinate with dentists and dental assistants to ensure smooth patient flow
- Explain basic clinic procedures, appointment details, and treatment processes to patients
- Handle billing, payments, insurance coordination, and receipts (if applicable)
- Follow up with patients regarding appointments, treatments, and inquiries
- Maintain confidentiality of patient information at all times
- Support daily clinic operations and ensure excellent patient experience
Requirements
- Previous experience as a dental receptionist or in a dental/medical clinic is preferred
- Good knowledge of dental terminology and clinic workflow is an advantage
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask and work in a fast paced environment
- Professional appearance and positive attitude
- Good computer skills and experience with dental software is preferred
- Fluency in English is required
Full Job Posting
Job Overview
- We are looking for a professional, friendly, and highly organized Dental Receptionist to join our dental team in Motor City Dubai.
Job Responsibilities
- Welcome and assist patients in a warm and professional manner
- Manage patient appointments, confirmations, cancellations, and rescheduling
- Handle incoming calls, WhatsApp messages, and patient inquiries promptly
- Register new patients and update patient information accurately
- Maintain and organize patient records and documentation
- Coordinate with dentists and dental assistants to ensure smooth patient flow
- Explain basic clinic procedures, appointment details, and treatment processes to patients
- Handle billing, payments, insurance coordination, and receipts (if applicable)
- Follow up with patients regarding appointments, treatments, and inquiries
- Maintain confidentiality of patient information at all times
- Support daily clinic operations and ensure excellent patient experience
Requirements
- Previous experience as a dental receptionist or in a dental/medical clinic is preferred
- Good knowledge of dental terminology and clinic workflow is an advantage
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask and work in a fast paced environment
- Professional appearance and positive attitude
- Good computer skills and experience with dental software is preferred
- Fluency in English is required (additional languages are an advantage)
What We Offer
- Professional and friendly working environment
- Opportunity to grow within a dental healthcare team
- Competitive salary based on experience
Compensation
- Pay: AED5,000.00 per month
Work Location
- In person
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