Dental Receptionist
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Key skills for this role
About the Role
dr.ortho is seeking a Dental Receptionist to schedule appointments, greet patients, and perform administrative duties. The ideal candidate has proven experience as a medical or dental receptionist and strong communication skills.
Key Skills for This Role
Responsibilities
- Schedule, reschedule, or cancel patients’ dental appointments as required
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer, screen, and direct incoming phone calls appropriately
- Schedule and confirm appointments
- Guide visitors to the appropriate department or staff member
- Maintain a clean, organized, and presentable reception area at all times
- Handle patient inquiries in person, via phone, or email
- Maintain patient records and ensure accurate data entry
- Assist with billing, insurance coordination, or documentation (if required)
Requirements
- Proven experience as a medical or dental receptionist
- Strong communication and customer service skills
- Familiarity with clinic management systems is a plus
- Ability to multitask and stay organized in a fast paced environment
- Professional appearance and attitude
Full Job Posting
Job Overview
- Dental receptionists schedule, reschedule, or cancel patients’ dental appointments as required.
- They perform all administrative duties necessary to ensure that dental practice is running smoothly.
Responsibilities
- Greet and welcome patients and visitors in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls appropriately.
- Schedule and confirm appointments.
- Guide visitors to the appropriate department or staff member.
- Maintain a clean, organized, and presentable reception area at all times.
Administrative Support
- Handle patient inquiries in person, via phone, or email.
- Maintain patient records and ensure accurate data entry.
- Assist with billing, insurance coordination, or documentation (if required).
Qualifications
- Proven experience as a medical or dental receptionist.
- Strong communication and customer service skills.
- Familiarity with clinic management systems is a plus.
- Ability to multitask and stay organized in a fast paced environment.
- Professional appearance and attitude.
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