Dental Clinic Receptionist
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Key skills for this role
About the Role
Belladente Dental Studio is looking for a friendly and organized Dental Clinic Receptionist to manage front desk operations, schedule appointments, and provide excellent patient service.
Key Skills for This Role
Responsibilities
- Welcome and assist patients in a warm and professional manner
- Answer phone calls, WhatsApp messages, emails, and online inquiries promptly
- Schedule, confirm, and manage patient appointments
- Register new patients and maintain accurate patient records
- Process patient payments and issue receipts
- Verify insurance eligibility and assist with insurance claims and pre authorizations
- Coordinate daily appointment schedules with dentists and dental nurses
- Follow up with patients regarding appointments, treatment plans, and outstanding payments
- Maintain patient confidentiality and ensure compliance with DHA regulations
- Keep the reception area clean, organized, and presentable
- Perform general administrative duties including filing, scanning, and documentation
- Handle patient concerns professionally and escalate issues when necessary
Requirements
- Minimum 2 years of experience as a receptionist, preferably in a dental or medical clinic in the UAE
- Excellent communication skills in English (spoken and written)
- Knowledge of Arabic or Russian is an advantage
- Experience with dental or medical clinic management software is preferred
- Knowledge of insurance procedures is an advantage
- Strong customer service, communication, and interpersonal skills
- Excellent organizational and multitasking abilities
- Good computer skills, including Microsoft Office
- Professional appearance and positive attitude
- Ability to work efficiently in a fast paced environment
Full Job Posting
About the Role
- We are looking for a friendly, professional, and highly organized Dental Clinic Receptionist to join our growing team.
- The successful candidate will be responsible for managing the front desk, delivering exceptional customer service, and ensuring a smooth patient experience from appointment booking to check out.
Key Responsibilities
- Welcome and assist patients in a warm and professional manner.
- Answer phone calls, WhatsApp messages, emails, and online inquiries promptly.
- Schedule, confirm, and manage patient appointments.
- Register new patients and maintain accurate patient records.
- Process patient payments and issue receipts.
- Verify insurance eligibility and assist with insurance claims and pre authorizations (preferred).
- Coordinate daily appointment schedules with dentists and dental nurses.
- Follow up with patients regarding appointments, treatment plans, and outstanding payments.
- Maintain patient confidentiality and ensure compliance with DHA regulations.
- Keep the reception area clean, organized, and presentable.
- Perform general administrative duties including filing, scanning, and documentation.
- Handle patient concerns professionally and escalate issues when necessary.
Requirements
- Minimum 2 years of experience as a receptionist, preferably in a dental or medical clinic in the UAE.
- Excellent communication skills in English (spoken and written).
- Knowledge of Arabic or Russian is an advantage.
- Experience with dental or medical clinic management software is preferred.
- Knowledge of insurance procedures is an advantage.
- Strong customer service, communication, and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Good computer skills, including Microsoft Office.
- Professional appearance and positive attitude.
- Ability to work efficiently in a fast paced environment.
Benefits
- Salary: AED 4,000 – AED 6,000 per month.
- Employment Visa.
- Medical Insurance.
- Annual Leave and Public Holidays as per UAE Labour Law.
- End of Service Benefits as per UAE Labour Law.
- Career growth and training opportunities.
- Supportive and professional working environment.
Pay
- AED 4,000.00 AED 6,000.00 per month
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