indeed
Delivery Supervisor
Aofgroup
Riyadh, KSA
Onsite
Discovered 2 weeks ago
Last-mile delivery operationsFleet operations and utilizationDriver and rider performance managementDispatching and order allocationDelivery management systemsRoute and delivery zone optimization
Free
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Ready to ScanKey skills for this role
Last-mile delivery operationsFleet operations and utilizationDriver and rider performance management
Role Overview
Oversee and manage end-to-end delivery operations, including driver performance, order dispatching, fleet utilization, delivery efficiency, and service quality.
Ensure smooth, cost-effective, and timely delivery operations across all branches while improving operational performance and customer experience.
Key Skills for This Role
Last-mile delivery operationsFleet operations and utilizationDriver and rider performance managementDispatching and order allocationDelivery management systemsRoute and delivery zone optimization
Full Job Posting
Role Overview
Oversee and manage end-to-end delivery operations, including driver performance, order dispatching, fleet utilization, delivery efficiency, and service quality.
Ensure smooth, cost-effective, and timely delivery operations across all branches while improving operational performance and customer experience.
Delivery Operations
- Manage daily delivery operations across all branches.
- Oversee order dispatching, allocation, and delivery tracking.
- Distribute drivers according to order volume and peak periods.
- Analyze demand and workforce requirements to maintain driver coverage.
- Optimize routes, delivery zones, driver allocation, and fleet utilization.
People and Performance Management
- Lead drivers and riders across productivity, attendance, performance, and compliance.
- Monitor operational KPIs including delivery times, utilization, cancellations, complaints, and delivery costs.
- Implement corrective actions and improvement plans for driver performance.
- Ensure drivers follow company policies, safety requirements, and operating procedures.
Coordination and Improvement
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