Delivery Manager

At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on.

We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work.

When you join Phoenix, you can expect:

A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback.

Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas.

A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens.

A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are.

Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities.

Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise.

We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it.

Take a look at our Culture Blueprint to get a real sense of who we are.

Experienced Delivery Manager with a proven track record of leading Agile teams, delivering complex change initiatives, and driving successful outcomes through strong stakeholder engagement, delivery leadership and continuous improvement.

Key Skills & Experience:

Proven experience in a Delivery Manager, Project Manager or similar role.

Strong leadership and stakeholder management skills.

Experience delivering complex initiatives in Agile environments.

Knowledge of Agile frameworks such as Scrum, Kanban or SAFe.

Ability to manage multiple priorities, risks and dependencies.

Strong problem-solving, communication and decision-making skills.

Experience using delivery tools such as Jira and Confluence.

Track record of delivering outcomes on time, within budget and to a high standard.

Where is the role based? Primary location is our HQ in Pocklington (YO42). This is a hybrid role with office attendance around once per week.

Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person.