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Delivery Manager
Tesco
Nuneaton, GBR
Manager
Discovered 4 days ago
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Do you want to work for a company that truly delivers? Planning your route to success?
We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this? Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential.
Full Job Posting
About the role
Do you want to work for a company that truly delivers? Planning your route to success?
We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this? Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential.
Main Responsibilities
Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards.
Managing delivery costs and customer charges to achieve agreed targets.
Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost
Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction.
Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction
Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working.
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