As a Delivery Lead, you will leverage your delivery expertise to provide strategic consulting and engagement leadership. You will work closely with the Account Manager and technical/engineering leadership in order to grow our most strategic accounts. You will own the end-to-end success of our most complex, high-value data and AI transformation projects and programmes, from initial solution design and SOW creation through delivery and business value realisation.
This position demands a highly consultative delivery executive with a proven ability to manage complex commercial arrangements, steer multi-stream delivery teams, and maintain C-suite relationships to ensure strategic alignment and customer satisfaction.
Your responsibilities will include:
Consultative Engagement & Sales Process:
Drive strategic alignment of technical delivery roadmaps to client’s strategy focussing on measurable business objectives
Become an expert in one of Datatonic’s core verticals: Telecommunications, Agency, Media & Entertainment, and Financial Services & Insurance
Define large transformation programmes including design of operating models and change management.
Large Programme Execution & Value Realization:
Lead the execution of large, complex data and AI transformation programmes (involving multiple concurrent workstreams like Data Engineering, ML/AI, and Analytics), ensuring on-time, on-budget, and high-quality delivery.
Relentlessly focus on maximizing ROI by linking technical deliverables directly to measurable business outcomes and tracking value realisation post-deployment.
Apply and improve appropriate delivery methodologies (Agile, hybrid, Waterfall) suitable for large enterprise environments, acting as a change agent within the client's organisation.
Financial & Commercial Ownership:
Take full financial ownership of the P&L for our accounts, managing budget, forecasting revenue, tracking resource burn, and driving high margins and profitability.
Own account health, proactively driving renewals and upselling opportunities to grow the account, identifying and managing key stakeholders, financial forecasts, and strategic risks (RAID management) across the entire portfolio.
Executive Stakeholder Management:
Manage communications and expectations at the executive and C-suite levels (client-side and internal), maintaining high levels of customer satisfaction and trust.
Design and implement effective project governance systems appropriate for large enterprise engagements.
Team & Organizational Development:
Contribute to process, operational efficiency, and excellence within the Delivery function, continually challenging how we operate and improving our program management frameworks.
Act as a mentor and facilitator, empowering delivery teams and paving the way for programme success.
