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Delivery Lead – AI-Native Platforms & Operations

Olive Green Holding
Dubai, UAE
Full Time
Lead
2 weeks ago
Delivery ManagementProgram ManagementProduct ManagementTechnology OperationsAI Tools (Cursor, Claude, Codex, etc.)Stakeholder Management
Free

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Delivery ManagementProgram ManagementProduct Management
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About the role

  • We are building a portfolio of AI native platforms, internal operational systems, enterprise technology services, and venture stage digital products.
  • We are looking for a highly capable generalist who can operate as the CTO's second in command across multiple business units and technical teams including delivery, technology operations, product execution, and organisational enablement.
  • This role offers significant visibility, influence, and responsibility, with ownership over delivery outcomes rather than simply managing tasks.

What you’ll own

  • Support the evolution of IT operations into an AI enabled support model
  • Improve service management, operational processes, and support capabilities
  • Coordinate infrastructure, security, access management, and operational readiness activities
  • Help standardise tools, platforms, and ways of working across the organisation
  • Ensure technology teams have the foundations required to scale effectively
  • Work alongside Product Owners and Platform Owners to convert ideas into deliverable outcomes
  • Coordinate platform launches, releases, testing, and go live activities
  • Support production readiness including authentication, app store publication, infrastructure readiness, monitoring, and documentation
  • Identify delivery risks, dependencies, bottlenecks, and mitigation plans
  • Support the creation and growth of new digital ventures and internal platforms
  • Work directly with stakeholders to define requirements and shape solutions
  • Take ownership of smaller products and initiatives where appropriate

What you’ll do

  • Act as the operational right hand person to the CTO across technology, product, and delivery activities
  • Coordinate initiatives across product, engineering, support, infrastructure, vendors, and business stakeholders
  • Translate strategic objectives into executable plans
  • Own delivery governance across multiple concurrent projects and workstreams
  • Track dependencies, risks, issues, decisions, and delivery milestones
  • Help define and improve delivery frameworks, standards, and ways of working
  • Facilitate workshops, planning sessions, reviews, and stakeholder updates
  • Support product discovery, requirements gathering, and roadmap development
  • Review user journeys and operational workflows to identify improvement opportunities
  • Use AI tools to automate delivery activities, documentation, reporting, testing, and operational processes
  • Assist in vendor management, procurement, and technology evaluations where required
  • Build reporting, dashboards, and management visibility across technology initiatives

What we’re looking for

  • Strong experience and exposure across delivery, programme management, product management, technology operations, cyber security infrastructure and business systems leadership
  • Proven ability to coordinate multiple stakeholders and drive complex initiatives to completion
  • Comfortable operating across product, engineering, operations, and support functions
  • Strong organisational skills without becoming process heavy or bureaucratic
  • Commercially minded and focused on business outcomes rather than activity metrics
  • Hands on experience using AI tools to improve productivity and accelerate delivery
  • Strong problem solving ability with a bias toward action
  • Comfortable working in ambiguity and helping create structure where it does not yet exist
  • Able to balance strategic thinking with practical execution
  • Excellent written and verbal communication skills
  • Able to challenge constructively while maintaining strong stakeholder relationships
  • Comfortable switching between executive conversations and detailed operational discussions

Bonus experience

  • Product Management experience
  • IT Service Management (ITIL or equivalent)
  • AI coding tools such as Cursor, Claude, Codex, Replit, Copilot, or ChatGPT
  • Workflow automation platforms including n8n, Zapier, or Make
  • Azure, AWS, or cloud infrastructure platforms
  • Authentication platforms and identity management
  • SaaS platform implementation and administration
  • Vendor and third party supplier management
  • Agile delivery methodologies
  • SQL, APIs, integrations, and automation
  • SAP/Salesforce/ODOO experience

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