icims
Delivery Driver/Shift Leader
Canna Cabana
Okotoks, CAN
Full Time, Part Time
Entry · 2+ years experience
Onsite
Discovered 2 weeks ago
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Retail Shift Leader Duties
- Provide assistance to store management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
- Provide direction, guidance and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Be the sales and customer service leader/role model in the absence of SM/ASM
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
- Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
- Achieving sales target and store level KPI’s.
- Ensuring employees on shift are actively pursuing sales goals
- Oversee and assist in inventory management and be accountable for the inventory processes on shift.
Cannabis Delivery Driver Duties
- Deliver cannabis products safely and promptly within 45 minutes of order placement.
- Inspect and maintain the cleanliness and organization of the delivery vehicle.
- Verify customer identification before making deliveries.
- Follow assigned routes, transportation regulations, and safety protocols.
- Use delivery apps and communicate with customers as necessary.
- Manage cash floats and collect payments when required.
- Other duties as required.
- Completion of high school and College/CEGEP/vocational or technical training required
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