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Delivery Director
Amber Labs
London Area, KSA
Full Time
Director
3 weeks ago
Delivery LeadershipCommercial ManagementGovernanceRisk ManagementService Performance ManagementAgile
Free
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Delivery LeadershipCommercial ManagementGovernance
About the Role
Amber Labs is looking for a Delivery Director to provide account-wide delivery and engagement leadership across a strategically important UK Government account.
Key Skills for This Role
Delivery LeadershipCommercial ManagementGovernanceRisk ManagementService Performance ManagementAgile
Responsibilities
- Provide account wide delivery and engagement leadership across a strategically important UK Government account
- Oversee multiple service lines including Testing, Service Design and Business Analysis
- Ensure delivery is well governed, commercially controlled and consistently aligned to client outcomes
- Operate across delivery leadership, client engagement, commercial management, governance, managed service performance and account growth
- Work closely with the Account Director, internal capability leads, delivery teams and the client side PMO
Requirements
- Experience leading complex delivery across multiple workstreams, service lines or multidisciplinary teams in a consultancy, technology supplier or managed services environment
- Strong experience delivering into UK Government, public sector or other highly regulated environments
- Demonstrable managed services experience including mobilisation, transition, steady state delivery and continuous service improvement
- Strong commercial awareness covering scope management, margin, utilisation and change control
- Credible senior stakeholder management skills, with confidence operating at client leadership and executive level
- A technical background or strong technical delivery understanding, with the ability to engage across solution, service design, testing and technology delivery
- Strong governance, risk management and service performance management experience
Full Job Posting
The Role
- Amber Labs is looking for a Delivery Director to provide account wide delivery and engagement leadership across a strategically important UK Government account.
- The role oversees multiple service lines including Testing, Service Design and Business Analysis, ensuring delivery is well governed, commercially controlled and consistently aligned to client outcomes.
- You will operate across delivery leadership, client engagement, commercial management, governance, managed service performance and account growth, working closely with the Account Director, internal capability leads, delivery teams and the client side PMO.
- We are looking for a leader with experience in complex technology and managed service environments, ideally within UK Government or similarly regulated sectors, with enough technical delivery credibility to engage across solution, service design, transition and delivery conversations.
Essential
- Experience leading complex delivery across multiple workstreams, service lines or multidisciplinary teams in a consultancy, technology supplier or managed services environment.
- Strong experience delivering into UK Government, public sector or other highly regulated environments.
- Demonstrable managed services experience including mobilisation, transition, steady state delivery and continuous service improvement.
- Strong commercial awareness covering scope management, margin, utilisation and change control.
- Credible senior stakeholder management skills, with confidence operating at client leadership and executive level.
- A technical background or strong technical delivery understanding, with the ability to engage across solution, service design, testing and technology delivery.
- Strong governance, risk management and service performance management experience.
Desirable
- Experience working in a digital, data, AI or cloud consultancy.
- Experience supporting or leading delivery across major UK Government accounts.
- Familiarity with GDS aligned delivery, public sector frameworks and government governance expectations.
- Exposure to Testing services, Service Design, Business Analysis and business change activity.
- Familiarity with agile, hybrid and service centric delivery models.
What We Offer
- 25 days annual leave plus public holidays
- Private medical insurance with Bupa
- Remote first working with a base at Liverpool Street when you want it
- A personal training budget to invest in your growth
- A very generous referral scheme
- Perkbox, giving you access to hundreds of perks and discounts
- EV scheme after one year of service
- Regular team socials
- Employer pension contributions
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