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Debt Collector
Tahseel - Hadaf AL Khaleej Debt Collection
Sharjah Emirate, UAE
Full Time
Entry
Onsite
2 weeks ago
Debt CollectionCash CollectionCommunicationNegotiationCustomer ServiceComputer Literacy
Free
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Debt CollectionCash CollectionCommunication
About the Role
Tahseel - Hadaf AL Khaleej Debt Collection seeks a Debt Collector for on-site work in Sharjah. You will contact customers to recover overdue accounts, negotiate payment plans, and ensure compliance.
Key Skills for This Role
Debt CollectionCash CollectionCommunicationNegotiationCustomer ServiceComputer Literacy
Responsibilities
- Contact customers via phone, email, and other approved channels to follow up on overdue accounts and arrange payment plans
- Verify account information, explain payment obligations, negotiate settlement terms within given guidelines
- Update records in the company’s systems
- Document all interactions accurately
- Escalate complex cases when needed
- Ensure that all collection activities align with legal and company policies
- Collaborate with the finance and operations teams to support timely cash collection and meet individual and team targets
Requirements
- Strong Debt Collection and Cash Collection skills
- Clear and confident Communication skills, including active listening, negotiation, and customer service abilities
- Solid Computer Literacy skills, including working with spreadsheets, CRM or collection systems, and basic office software
- Foundational understanding of Finance concepts related to billing, receivables, and payment terms
- Relevant experience in debt collection, customer service, or call center environments is beneficial
- Ability to work on site in Sharjah Emirate, meet targets, and manage high volumes of calls and accounts
- Knowledge of local regulations related to debt collection and confidentiality is an advantage
- Proficiency in English; Arabic or other language skills are beneficial
Full Job Posting
Company Description
- Tahseel Hadaf AL Khaleej Debt Collection is a specialized debt collection agency serving clients across diverse sectors in the United Arab Emirates.
- The company focuses on helping organizations recover outstanding debts in a professional, lawful, and structured manner.
- Tahseel is committed to maintaining high standards of integrity, confidentiality, and customer service in all collection activities.
- Team members work in a performance driven environment that emphasizes clear communication, compliance with regulations, and strong client relationships.
Role Description
- This is a full time, on site Debt Collector role based in Sharjah Emirate, United Arab Emirates.
- The Debt Collector will contact customers via phone, email, and other approved channels to follow up on overdue accounts and arrange payment plans.
- Responsibilities include verifying account information, explaining payment obligations, negotiating settlement terms within given guidelines, and updating records in the company’s systems.
- The role involves documenting all interactions accurately, escalating complex cases when needed, and ensuring that all collection activities align with legal and company policies.
- The Debt Collector will collaborate with the finance and operations teams to support timely cash collection and meet individual and team targets.
Qualifications
- Candidates should possess strong Debt Collection and Cash Collection skills, with the ability to handle overdue accounts professionally and consistently.
- Candidates should possess clear and confident Communication skills, including active listening, negotiation, and customer service abilities.
- Candidates should possess solid Computer Literacy skills, including working with spreadsheets, CRM or collection systems, and basic office software.
- Candidates should possess a foundational understanding of Finance concepts related to billing, receivables, and payment terms.
- Relevant experience in debt collection, customer service, or call center environments is beneficial.
- Ability to work on site in Sharjah Emirate, meet targets, and manage high volumes of calls and accounts.
- Knowledge of local regulations related to debt collection and confidentiality is an advantage.
- Proficiency in English; Arabic or other language skills are beneficial.
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