DC Quality Control Manager.Quality Assurance - Operational - Central

Job Purpose

Quality Control Operation

• Ensure the QC team are complying to the agreed Receiving process of checking based on the SOP and the newly agreed Produce Specifications and determining the accurate sample size for product inspection for Fresh and FMCG.
• Manage the Receive / Partial Reject or Reject deliveries recommendations and communicate directly to buyers for actions to be taken with suppliers to ensure the accepted product comply with specification.
• Managing the daily receiving supplier & product conformance documentation. (Receiving Sheets for Produce, Chilled Meat, Frozen, FMCG Food & Non-Food) to ensure the compliance to the regulation compliance to SFDA’s regulation to avoid violation in DC and Stores to requirement.
• Ensure the compliance to food alert procedure and manage re-calls in DC by applying destructive sampling & submitting full report to head of NPI and QC on time for proper escalation.
• Ensure physical and system stock identification is aligned to storage specifications (right stock in right place).
• Managing the inspection of Product stock which is nearer to expiry or which is going to deteriorate. Align the inventory team and commercial on the outcome of the inspection to take the required action (Lock the product in system, communicate with supplier for redelivery or deduction etc.)
• Conducting annual DC QC audit to verify the DC compliance with the standard requirements to protect customers from potential food safety hazards & hygiene standards.
• Responsible to continually train the team members in their specific area of operation to ensure their compliance to the standard and build up their capabilities.
• Support the DC team on managing pest control for quality and hygiene purposes.
• Data management and reporting:
• Manage monthly status reports regarding minor and major quality related matters to be shared & discussed with NPI & QC Manager for continues improvement project.
• Manage and Maintain all receiving and rejection data records and Send daily, weekly, monthly, and yearly report to Commercial, SC & QA based on vendor performance & rejection rate to analyze the vendor performance and rejection scorecard.
• Establishes and reports KPIs to demonstrate continuous achievement of performance in accordance with all DC SOPs and work instructions.
• Maintain effective documentation processes by:
• Contribute to creating Standard Operating Procedures (SOP’s) related to daily store operations (Receiving, Storage, Personal Hygiene, etc.) to comply with regulatory and company needs.
• Managing and maintain all documentation related to DC activity for auditing and traceability requirements (Training, audit and handover etc.)

Qualifications

Experience

• 3- 5 years of experience with (3) years’ experience in quality control management related position.
• Familiarity with QA regulations set by the Corporate QA Team
• Sound knowledge and experience of Food Items, especially Produce, Meat, Bakery, Deli, and Fishery
• Data analysis skills and knowledge of Statistical Quality Control
• Proficiency in spoken and written English and Arabic
• Basic knowledge of JDA and WMS systems
• Understanding of banana ripening and other fruits ripening techniques
• Knowledge of chemicals and sanitizers used at the warehouse level
• Understanding standards and testing procedures for dry and produce items