successfactors
DC IT Technician
OVHcloud
Toronto, CAN
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
Free
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DÉTAILS
Toronto, ON, CA, N3E 1A6
#Department
Within OVHcloud, the Business Unit Industry is responsible for designing and delivering server resources and infrastructures, innovating and industrializing best practices. This ensures a competitive and quality level of service while respecting the deadlines agreed with customers.
As a member of the DC Operations team and reporting to the Datacenter Manager, the DC IT Technician ensures the proper functioning of the data center infrastructure by securing the equipment's installation and maintenance, which guarantees the equipment’s continuity of service.
Responsibilities
- Contribute to datacenter systems architecture and ensure 1st level of support
- Optimize the racks for new servers
- Connect power and network cables within server and network racks
- Wire the incoming cables and network within the racks respecting wiring scheme
- Install / Uninstall servers as required by the DC Team Leader and in accordance with the operational plan
- Assemble and install computer hardware (assemble / install / upgrade/ update servers)
- Adhere to health and safety rules and regulatory requirements
- Escalate incident tickets to Level 2 support where appropriate
- Contribute to Datacenter maintenance
- Complete interventions on the equipment in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components)
- Undertake curative maintenance on delivered servers
- Troubleshoot technical issues using various tools: network, servers
- Perform regular established maintenance procedures
- Understand and maintain cabling systems
- Replace failed networking devices within racks
- Implement actions to resolve problems related to the server environment
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