Data Services Technician

Technical School, a 2-year / associate degree (in Electronics, Telecommunications, Radio, and/or Construction).

1. Information Technology Related Knowledge: Fundamental working knowledge of networking concepts, practices and procedures and ability to apply in varied situations.

2. Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner.

Applies highly proficient and specialized skills that allow employees to function in situations that are varied, complex, and/or non-routine.

Must be able to see patterns and trends and draw conclusions from observations across various situations.

3. Project Management Skills: At an intermediate level, be proficient with organizing the planning process.

Develop and direct detailed project schedules including tasks, accountabilities, and deadlines.

Anticipate problems that may impede work.

Communicates changes and progress.

4. Problem Solving: Problems are varied, requiring analysis or interpretation of the situation.

Problems are solved using knowledge and skills, and general standards and past practices.

5. Computer / Technical Skills: At an advanced level, be proficient with PC based systems, word processing and data entry tools.

Creates moderate-to-complex documents.

Fundamental knowledge of programing.

Conducts intermediate level of systems analyses and troubleshoots issues.

6. Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone).

7. Equipment Operation: Intermediate skills with operation of hand tools, industry equipment and materials, and testing equipment and systems to troubleshoot and perform repairs and installations.

Must have the ability to differentiate between colors.

8. Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words and sentences, paired with the ability to communicate information / ideas in speaking so others will understand.

9. Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words / sentences, paired with the ability to communicate information / ideas in writing so others will understand.

10. Time Management: Requires the ability to use one's work time effectively and productively,

11. Customer and Personal Relations: Working knowledge of principles and processes for providing customer and personal relations.

This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.

12. Decision Making: Decisions may affect a work unit or area within a department.

May contribute to business and operational decisions that affect the department.

13. Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks.

14. Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Develop and maintain relationships to enhance workflow and work quality.

Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects.

Handle sensitive issues and facilitate collaboration at the highest level.

15. Integrity: Successful performance in this role requires being honest and ethical.

16. Independence of Action: Results are defined, and existing practices are used as guidelines to determine specific work methods and carry out work activities independently; supervisor/manager is available to resolve problems.

17. English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

This role performs assigned work duties within a general office environment and outdoors.

Employees may be occasionally exposed to changing weather conditions or contaminants.

Other functions and demands, include the following:

a) This role will perform work functions in an outdoor environment and may not be protected from weather conditions during performance of those functions.

b) This role will perform work in field settings, which require continuous standing and walking for extended periods.

c) The employee will be exposed to moderately high noise levels: There are sufficient noise levels that require shouting to be heard above the noise level.

d) At times this role will sit / stand at an office desk for multiple hours depending on the demands of the job.

e) Exposure to Hazards: This role can be exposed to a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current(s), performing work on scaffolding and in elevated places, or exposure to chemicals in the workplace.

Exposure to dust, dirt, contaminants, fumes, and wetness may occur during normal working conditions.

f) Employees are frequently required to work in crawl spaces, shafts, trenches, manholes, and other areas that could cause claustrophobia.

g) Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions).

h) Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, crouching, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.

i) Must follow all safety policies / procedures, and always use appropriate personal protective equipment (PPE).

j) Must be able to lift 75 pounds at times.

k) Must be able to access and navigate each department at the organization’s facilities.

RANGE is an Equal Opportunity Employer.

RANGE does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

All employment is decided based on qualifications, merit, and business need.