Data Science Manager - Personalisation

Who you are

A collaborative and supportive leader who inspires and develops Data Scientists, creating a culture of openness, learning and excellence in delivery.

Technically skilled in a wide range of ML/AI methods, with experience turning advanced models into real-world solutions that customers feel and business teams value.

You have a pragmatic and commercial mindset, ready and willing to consider the full range of technical options available from simple to complex, depending on what’s most appropriate and what will deliver value most effectively

Curious and innovative, keeping pace with new ML/AI advancements and applying them to unlock new ways of serving customers.

An excellent communicator and business partner who can make complex concepts simple, building trust and influence with both technical and commercial partners.

Lead, manage and grow a high-performing Data Science team shaping the future of our online Personalisation programme through seamless model-driven customer experiences

Deliver scalable ML/AI solutions end-to-end that step-change how we understand our customers’ shopping intent and deliver personalised online experiences so that customers can easily find what they are looking for and are inspired by new suggestions

Partner with product, engineering and commercial teams to embed solutions seamlessly into the customer experience and business processes.

Set the standard for agile Data Science delivery, testing and model monitoring, ensuring solutions are robust, reliable and impactful.

Drive innovation and act as a trusted advisor, helping transform how Data Science creates value for our customers and our business.

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day.

We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.