Data Science Manager

• Team Leadership & Execution: Lead and empower two cross-functional teams of Data Scientists and Engineers dedicated to automated content moderation and fake review detection. Foster technical excellence, support career progression, and champion a transparent, accountable, and safe work environment.
• Delivery & Research Ownership: Own delivery across key initiatives, balancing ambitious ML research goals with sustainable engineering practices, operational resilience, and Trust OKRs.
• Planning & Scoping: Facilitate technical scoping, estimation, and deliverable prioritization in close collaboration with product and cross-functional partners.
• Stakeholder & Talent Management: Partner with Trust Tech leadership to engage, develop, and retain talent while managing clear communication of issues, risks, dependencies, and progress with stakeholders.

• Domain Expertise: Experienced in complex technical domains (such as fraud detection, healthcare ML, computer vision, autonomous systems, or large-scale LLM deployment), with a natural curiosity to immerse yourself in our domain.
• System Architecture & Design: Proven track record delivering scalable systems with multiple connected services, incorporating ML/AI components from concept through to production.
• Cloud & Real-Time ML Systems: Practical experience with high-volume live inference and cloud-based ML training/deep learning on large-scale datasets, particularly within GCP.
• Advanced Modeling & Precision Optimization: Practical experience training production models with mixed-quality labels and optimizing systems for low false-positive tolerance, paired with applied knowledge of graphs and graph-based machine learning (a significant advantage).
• Engineering Leadership & Operations: Proven experience managing data science and cross-functional engineering teams with high delivery velocity, taking full operational responsibility for high-impact production services (including monitoring, maintenance, and incident management).
• Hands-on Practice: Strong technical proficiency with reserved time dedicated to hands-on work, allowing you to stay current with modern AI/ML approaches and unblock the team.
• People & Stakeholder Management: Skilled in coaching, mentoring, and growing individuals, while building strong, collaborative relationships with cross-functional stakeholders.
• Culture & On-Site Presence: Thrives in a dynamic, friendly environment, with an enthusiasm for the Trust mission and a commitment to working in person from our Copenhagen office several times a week.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
• Employee discounts to restaurants and shops
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership

#LI-MG1

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews.

Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing.

We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection.

It’s at the heart of what we do.

Our culture keeps things fresh –– it’s built on the relationships we create.

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We work across borders and cultures to be the universal symbol of trust in an ever-changing world.

With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real.

We’re a great bunch of humans, doing awesome stuff, without fuss or pretense.

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of.

If you’re ready to grow, let’s go.

Join us at the heart of trust.

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