Data Operations Manager DRRS SME

SAIC is seeking a Data Operations Manager/DRRS SME to join our team in Alexandria, Virginia.

• Monitor Azure Data Factory (ADF) pipeline execution status in real time to ensure uninterrupted data ingestion, normalization, and delivery.
• Monitor Azure Event Hubs streaming pipeline health to guarantee the performance, throughput, and reliability of real-time data sources.
• Document all pipeline failures, conducting initial triage, identifying root causes, and executing corrective actions within established service level objectives (SLOs).

• Support the maintenance, configuration, and optimization of source system connectors to sustain seamless data integration.
• Evaluate and migrate direct-to-Service data feeds to Advana/WDP hosted sources to reduce daily ADS operational overhead, while actively managing intermediary broker risks and establishing fallback mechanisms to guarantee data continuity.
• Analyze data flows and interface specifications of emerging source systems to facilitate rapid and secure onboarding of new data streams.

• Monitor the dedicated Data Freshness Dashboard to ensure all integrated sources adhere to expected refresh frequencies.
• Initiate rapid troubleshooting and investigative procedures when source data is overdue by more than twice its expected refresh interval.
• Document freshness bottlenecks and coordinate closely with the Data Operations Manager when issues require escalation to the DIO for external stakeholder intervention.

• Conduct daily reviews of source and domain-specific data quality scores, proactively identifying trends, anomalies, or quality degradation.
• Manage the quarantined records queue, conducting daily reviews of flagged records and preparing rapid notifications for the DIO to expedite disposition.
• Compile and organize data quality metrics to support the production of the monthly Data Quality Trend Report for DRRS and DIO leadership.

• Maintain and update the DRRS metadata catalog of any system-wide data or schema modifications to ensure transparency and compliance.
• Support monthly data lineage validations for all production data flows to verify and document the precise origin, movement, and transformation of data.
• Support the drafting, negotiation, and management of data exchange agreements, translating operational mission needs into defined rules and technical requirements for data exchange.