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We are seeking a Data Migrations Specialist to bring expertise, energy, and value to our team. You excel in technical proficiency and customer experience, ensuring smooth and successful data migration as part of the customer journey. You enjoy building tools, are a troubleshooting pro, and have a strong sense of empathy to understand and exceed the needs and expectations of both employees and customers.
We are seeking a Data Migrations Specialist to bring expertise, energy, and value to our team. You excel in technical proficiency and customer experience, ensuring smooth and successful data migration as part of the customer journey. You enjoy building tools, are a troubleshooting pro, and have a strong sense of empathy to understand and exceed the needs and expectations of both employees and customers.
The Data Migrations team at PracticePanther specializes in transitioning customer data from legacy systems into our platform. This involves tasks such as exporting, importing, processing, and cleansing data. Our work revolves around Extract, Transform, and Load (ETL) processes, playing a critical role in delivering a seamless onboarding experience for our customers.
This team is dedicated to enhancing the customer journey, with opportunities to improve processes and develop better tools. Our team is made up of smart, engaged, and collaborative individuals who are passionate about creating an exceptional experience for our customers.
Understand data requirements of the clients and create migration plans
Write scripts to perform data transformations and validations on imported data: Contacts, Financial Data, Matters/Cases, etc.
Work with customers to troubleshoot and solve their issues
Skip the repetitive application forms
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Provide superb customer service throughout the data migration process
Efficiently manage inbound migration queue and set the right expectation with stakeholders
Enhance the overall migration process for successful implementation and operation
Monitor, document, and report progress of the data migration plan at project level
Other duties as assigned
Strong attention to detail, time management, and organizational skills
Curious, self-motivated, and passionate in learning and adopting new technologies
Solid written and verbal communication skills
Able to discuss technically detailed processes with customers who are both tech-savvy and non-technical
Provides practice management and payment software for law firms.
Visit company websiteJobs and hiring trendsFull-time
Mid · 1+ years experience
Remote
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