Data Infrastructure Manager

• Build, maintain, and monitor all Alteryx ETL workflows supporting the Data & Infrastructure team
• Investigate and resolve workflow failures, data anomalies, and scheduling errors on a weekly basis
• Conduct monthly audits of all active workflows for performance issues, deprecated inputs, and logic drift
• Optimize high-frequency and high-impact workflows on a quarterly basis to improve stability and automation coverage
• Modify workflows to accommodate organizational changes, territory realignments, account updates, and product changes

• Administer and maintain the Tableau reporting environment, ensuring all dashboards and data connections refresh correctly
• Conduct monthly reviews of active reports for accuracy, stale data sources, and alignment with current business definitions
• Perform quarterly rationalization of the full Tableau report inventory — deprecating unused reports and consolidating overlapping views
• Develop new Tableau dashboards and visualizations in response to business requests and strategic insight initiatives

• Maintain and update sales organization mapping tables on a monthly basis to reflect headcount changes, territory realignments, and role updates
• Manage product mapping tables for new SKUs, product discontinuations, and category reclassifications
• Ensure data consistency across all downstream systems dependent on org and product mapping logic

• Analyze B2B Display sales performance data to surface trends, anomalies, and opportunities; translate findings into actionable insights for sales leadership
• Package and present new insights via Tableau dashboards, reports, or presentations; gather stakeholder feedback and iterate
• Respond to ad hoc data and analysis requests from Sales, Finance, and leadership teams
• Troubleshoot data inconsistencies across reporting platforms and systems

• Conduct quarterly current-state process assessments across key workflows; identify inefficiencies and produce improvement recommendations with implementation plans
• Implement approved process improvements on a semi-annual basis; document new-state processes and transition to steady-state operations
• Design and build new business and data processes end-to-end — from requirements gathering and workflow design through testing, documentation, and handoff
• Maintain up-to-date process documentation for all workflows, mapping tables, and infrastructure components

• Own and maintain daily Point-of-Sale (POS) reporting processes across retail partners
• Monitor retailer reporting status and investigate data delays, gaps, or anomalies
• Maintain retailer account hierarchies and manage onboarding/offboarding of reporting partners
• Manage product SKU-to-material mapping within ERP systems (e.g., SAP or equivalent)
• Perform exception handling and data cleansing to ensure reporting accuracy
• Support historical sales data requests and lead discrepancy investigations

• Respond to ad hoc reporting and analysis requests from Sales, Finance, and leadership teams
• Analyze sales trends, identify patterns, and provide actionable historical sales insights
• Troubleshoot data inconsistencies across multiple reporting platforms and systems

• Administer and maintain data connections and integrations across reporting and business tools, including:
• BI/visualization platforms (e.g., Tableau, Power BI)
• CRM platforms (e.g., Salesforce)
• Project management tools (e.g., Smartsheet)
• Data warehouse or OLAP environments
• File transfer systems (e.g., FTP/SFTP)
• Claims and incentive management platforms
• Ensure reliable and timely data flow between all connected systems

• Build, maintain, and update automated data workflows (e.g., Alteryx or equivalent ETL tools)
• Modify workflows to accommodate organizational changes, territory realignments, account updates, and error corrections
• Continuously improve workflow stability, efficiency, and automation coverage

• Manage periodic claims reconciliation processes, validating sales data against financial records
• Coordinate contract renewals and invoice settlements with third-party data and software vendors
• Prepare and submit internal work orders and purchase requests as needed
• Support multi-year contract renewals for enterprise tools, including cost allocation across business units or divisions

• Partner with Sales Operations, Finance, IT, and external vendors to resolve data and reporting issues
• Support the onboarding of new retail partners and data providers
• Champion data governance best practices to ensure reporting accuracy and consistency across all business systems

• Expert-level proficiency in Alteryx for ETL workflow development, automation, and administration
• Hands-on experience administering Tableau, including data connections, extracts, and report governance
• Strong understanding of OLAP/data cube architecture and management
• Experience with sales quota modeling, allocation methodologies, and quota-setting processes at scale
• Proficiency in SQL for querying and manipulating large datasets
• Demonstrated ability to build, document, and improve business and data processes
• Strong analytical and problem-solving skills with the ability to translate data into business insights
• Experience maintaining master data and organizational mapping tables in a sales operations environment
• Excellent communication and stakeholder management skills; comfortable presenting to sales leadership and Finance
• Familiarity with BI tools (Tableau, Power BI), CRM platforms (Salesforce), and ERP systems (SAP or equivalent)

• Bachelor's degree in Business, Information Systems, Data Analytics, or a related field
• 6+ years of experience in sales operations, data analytics, or a related role
• Demonstrated experience owning data infrastructure and reporting systems in a B2B sales environment
• Prior experience managing or coordinating a technical team is strongly preferred
• Experience with enterprise-scale quota setting processes is a plus

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Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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