Data Centre Strategic Key Accounts Engineer Manager - Middle East / Emerging Markets (72276)
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What you’ll do:
Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set accross
a) Sales, Orders, Pipeline d) Sales Product Mix e) Margin/Profitability f) Contacts accross key functions and levels
Identify & build positive relations with all account decision makers & influencers who impact current or future business with Eaton
Identify, engage, secure revenue opportunities within assigned Account(s)
Understand & capture clients challenges & requirements and resolve with reference to Eaton portfolio
Oversee and align the commercial and engineering response to tenders to client requirements.
Oversee effective handover to post order project management, product services & customer support teams
Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor
Be highly knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to Eaton business
Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.
Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information. Responsible for reporting the narrative & the numbers.
Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.
Build a multi-lane bridge between Eaton and the client organisation. This may include R&D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management.
Qualifications:
- Bachelor's Degree in Electrical / Electronic, Mechatronics Engineering or equivalent.
- 8+ years of related experience in the data center business in a business growth/account management role
Skills:
- Demonstrated ability to inspire and coordinate others. The position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others. Strong technical and engineering presence.
- Demonstrable knowledge of data centre design and operations.
- Strong executive presence and ability to relate well as a peer to leaders of target customers
- Must be able to take a leadership role in managing complex situations
- Must be able to identify and implement new tools and processes
- Understand when to support, when to lead, when to listen and when to direct.
What we offer you:
- Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
- Work in a company that is commitment to Inclusion & Diversity and Sustainability
- Annual mentoring program, Eaton University, a reward, and recognition system
- Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
- Strong, agile and diverse team locally and globally
- Strong processes and state-of-the-art systems and tools
- Structured employee development processes, open feedback culture with development plans
- Detailed induction support and well-structured onboarding
- Balance your work and life with a hybrid worktime model
About Eaton
Intelligent power management company providing energy-efficient solutions.
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