Data Center Engineer/Technician, Data Center Operations (DCO), AWS
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Amazon Web Services (AWS) is seeking a Data Center Technician to join the Data Center Operations team in Abu Dhabi. You will troubleshoot and repair hardware, fiber, and networking issues, perform root cause analysis, and support safety initiatives.
Key Skills for This Role
Responsibilities
- Diagnose hardware and network problems followed by physical repairs
- Troubleshoot events within internal Service Level Agreements (SLAs)
- Perform root cause analysis of equipment failures
- Perform break and fix repairs, host level decommissions, server rack decommissions, media removal, media destruction, and first responder duties
- Follow and maintain the highest safety standards and encourage a world class safety culture
- Communicate clearly via tickets, SIMs, task tracking entries, and write ups
Requirements
- Experience with computer hardware troubleshooting and repair
- Experience in computer networking
- High school or equivalent diploma
- Speak, write and speak fluently in English
- Ability to support shift based schedules including nights, weekends, and on call rotations
- Ability to work at heights and lift equipment up to 18 kg
Full Job Posting
Description
- AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
- We are looking for Data Center Technicians to join our expanding Infrastructure Operations team.
- Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues.
Key Job Responsibilities
- Follow and maintain the highest safety standards and diligently encourage a world class safety culture.
- Own the safety initiatives and projects to foster a strong safety culture.
- Adhere to all DC safety protocols during red zone (RZ) and floor operations.
- Support safety inspections and maintain site compliance standards.
- Diagnose hardware and network problems followed by physical repairs.
- Troubleshoot events within internal Service Level Agreements (SLAs).
- Perform root cause analysis of equipment failures.
- Manual handling and lifting of equipment up to 18 kg may be required.
- Ability to work at heights as required by operational tasks.
- Perform a variety of DCO procedures including break and fix repairs, host level decommissions, server rack decommissions, media removal, media destruction, and first responder duties.
- Troubleshoot hardware issues using SOPs and available documentation; escalate when actions deviate from established procedures.
- Communicate clearly via tickets, SIMs, task tracking entries, and write ups.
Basic Qualifications
- Experience with computer hardware troubleshooting and repair
- Experience in computer networking
- High school or equivalent diploma
- Speak, write and speak fluently in English
Preferred Qualifications
- Bachelor's degree in IT, computer science or equivalent
- Experience in a data center or other critical environment
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Basic knowledge of Linux and experience with network protocols
Shift & On Call
- Must be able to support shift based schedules including nights, weekends, and on call rotations as required by operational needs.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Amazon.com
Area Manager, Fulfillment Center Operations
الرياض, KSA
Amazon seeks an Area Manager to lead a diverse team in fulfillment center operations. You will promote safety, analyze performance, and drive process improvements to meet customer demands. Requires 2+ years of employee m
2026 Retail Vendor Management Intern
Dubai, UAE
Amazon is seeking ambitious students for a Retail Vendor Management Intern role in Dubai. Interns will work on impactful projects, gain mentorship, and develop skills in retail, operations, or seller services. Requires e
Account Manager Associate, MENA Marketplace
الرياض, KSA
Amazon seeks an Account Manager Associate for the MENA Marketplace to onboard new selection, improve seller experience, and drive growth in Saudi Arabia. Requires 1+ years sales experience and a bachelor's degree. Role i
Senior Product Manager-Payment Controllership and Compliance, Amazon Payment Services
Dubai, UAE
Amazon seeks a Senior Product Manager to own the vision, strategy, and roadmap for a strategic controllership and compliance product for Amazon Payment Services. The role involves defining product strategy, driving cover
Senior Data Center Engineer/Technician, Data Center Operations (DCO), AWS
Abu Dhabi, UAE
AWS is seeking a Senior Data Center Engineer/Technician to serve as a technical lead within Data Center Operations. The role involves diagnosing complex hardware and network issues, mentoring junior technicians, and driv
Sr. Manager, Product Management-Tech, Amazon Customer Service
Toronto, CAN
Amazon Customer Service is seeking a Sr. Manager of Product Management-Tech to own the product strategy and execution for the associate platform across multiple contact domains. You will define and deliver an AI-native a
Data Scientist II, Amazon Private Brands
Vancouver, CAN
Amazon Private Brands Selection Guidance team is seeking a Data Scientist II to apply Generative AI, Machine Learning, and Economics to drive product assortment and business decisions. You will investigate business probl
Area Manager, Fulfillment Center Operations
الرياض, KSA
Amazon seeks an Area Manager to lead a large team in a fulfillment center, focusing on safety, quality, productivity, and process improvement. The role requires 2+ years of employee and performance management experience
Area Manager, Fulfillment Center Operations
الرياض, KSA
2026 Retail Vendor Management Intern
Dubai, UAE
Account Manager Associate, MENA Marketplace
الرياض, KSA
Senior Product Manager-Payment Controllership and Compliance, Amazon Payment Services
Dubai, UAE
Senior Data Center Engineer/Technician, Data Center Operations (DCO), AWS
Abu Dhabi, UAE
Sr. Manager, Product Management-Tech, Amazon Customer Service
Toronto, CAN
Data Scientist II, Amazon Private Brands
Vancouver, CAN
Area Manager, Fulfillment Center Operations
الرياض, KSA