oracle
D&O Technical Project Manager
Nokia
Toronto, CAN
Full-time
Senior · 7+ years experience
Hybrid
CAD 120000-170000 yearly / year
Discovered 2 weeks ago
Free
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Responsibilities
- Manage customer programs or projects for defined product and service scopes, ensuring alignment with Nokia's MoO and guidelines.
- Plan and update customer project plans, coordinating change management for cost, scope, schedule, and quality.
- Ensure consistency among project financial, product, and service forecast activities, and participate in pre-sales and sales processes.
- Determine and manage delivery approach alternatives, selecting the final recommended approach.
- Oversee the handover from Sell to Execute and from Delivery to Care, monitoring progress and ensuring a smooth transition.
- Initiate and execute project contract management processes, customizing global operational processes to meet project requirements.
- Manage customer relationships during delivery, serving as the primary interface for customer interactions and addressing complaints or changing requirements.
- Prepare and implement a clear communication plan, ensuring proactive and effective communication with customers and stakeholders.
- Monitor and control project delivery within approved budgets and profitability forecasts, ensuring quality and customer satisfaction.
- Conduct thorough risk management for all project risks and opportunities, seeking new opportunities to expand and renew customer contracts.
Qualifications
- 7-10 years of extensive relevant experience in project management or a related field, or a graduate/postgraduate degree in a relevant discipline.
- Expertise in more than one area, with a broad perspective and deep knowledge of theory and practice within a function.
- Strong leadership skills and the ability to lead a project team, potentially performing line manager responsibilities.
- Excellent communication and influencing skills, with the ability to express complex information clearly and inspire others.
- Cross-cultural knowledge and a global mindset, enabling effective collaboration with diverse teams and stakeholders.
- Proven track record in managing complex customer projects, ensuring successful delivery and maintaining high-quality standards.
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