greenhouse
Customer Value Architect
Mixpanel
San Francisco, USA
Junior · 2–4 years experience
Remote
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanRole Overview
The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates.
Full Job Posting
About the Role
The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates.
Responsibilities
- Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure.
- Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most.
- Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates.
- Partner with your Account Executive on expansion and your renewal counterpart on renewal execution, bringing adoption evidence that supports both.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Mixpanel
Senior Account Executive, Select Accounts
, USA
Senior
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI
Discovered YesterdayView →
Senior Strategic Finance Associate - GA
New York City, USA
Senior
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI
Discovered YesterdayView →
Senior Account Executive, Select Accounts
, USA
Senior
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI
Discovered YesterdayView →
Senior Account Executive, Select Accounts
, USA
Senior
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI
Discovered YesterdayView →
Senior Strategic Finance Associate - GA
San Francisco, USA
Senior
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI
Discovered YesterdayView →
Senior Account Executive, Select Accounts
, USA
Senior
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI
Discovered YesterdayView →
Production Designer
London, GBR
Discovered Today
Interactive Designer
San Francisco, USA
Discovered Today
Senior Account Executive, Select Accounts
, USA
Discovered Yesterday
Senior Strategic Finance Associate - GA
New York City, USA
Discovered Yesterday
Senior Account Executive, Select Accounts
, USA
Discovered Yesterday
Senior Account Executive, Select Accounts
, USA
Discovered Yesterday
Senior Strategic Finance Associate - GA
San Francisco, USA
Discovered Yesterday
Senior Account Executive, Select Accounts
, USA
Discovered Yesterday
