Customer Support Specialist
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Key skills for this role
About the Role
Fast Fit EMS Fitness is hiring a Customer Support Specialist to handle customer requests via phone and email in Arabic and English. The role requires strong communication skills and a passion for customer service, with comprehensive training provided.
Key Skills for This Role
Responsibilities
- Handle customer requests through phone or email (Arabic and English)
- Maintain a positive work environment
- Contribute to a positive work environment by interacting politely and professionally
Requirements
- Bachelor's degree preferred
- Dedicated and passionate about assisting customers
- Strong communication and interpersonal skills
- Ability to work in a fast paced environment
- Polished and professional demeanor
Full Job Posting
Company Overview
- Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team.
- With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits.
Responsibilities
- Handle customer requests through phone or email (Arabic and English)
- Excellent communication skills verbally and in writing
- Strong phone contact handling skills and active listening
- Ability to multitask, prioritize and manage time effectively
- Ability to work under pressure
- Maintaining a positive work environment.
- Contribute to a positive work environment by interacting politely and professionally.
Requirements
- A bachelor's degree is preferred.
- Dedicated and passionate about assisting customers and answering their questions.
- Strong communication and interpersonal skills
- Ability to work in a fast paced environment.
- Polished and professional demeanor.
Benefits
- Competitive salaries, benefits, and incentives
- Comprehensive health coverage
- Exceptional work environment
- Specialized training
- Career growth opportunities
- Opportunities on a global level
- 30 days of paid annual leave
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