workable
Customer Support Specialist
Fuse Energy
London, GBR
Full-time
Entry
Onsite
Discovered 2 weeks ago
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Responsibilities
- Deliver excellent after-sales support through chat channel and emails
- Assist customers with billing, tariff, and usage inquiries, explaining our straightforward, no-hidden-costs approach.
- Resolve service-related issues quickly and professionally.
- Offer advice to customers on how to maximise their energy savings.
- Work collaboratively with internal teams to continuously improve the customer experience.
- Work 40 hours in shifts per week (including overnight shifts, with additional pay)
About Fuse Energy
Electric Power & Utilities400 employeesFounded 2022
Building a full stack energy company to lower the cost of energy and accelerate energy abundance.
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