linkedin
Customer Support Specialis
VAPT Jobs
Abu Dhabi, UAE
Part Time
Entry
Remote
2 days ago
Customer SupportCustomer SatisfactionInterpersonal SkillsTechnical SupportAnalytical SkillsEnglish
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Customer SupportCustomer SatisfactionInterpersonal Skills
About the Role
VAPT Jobs seeks a part-time, remote Customer Support Specialist to assist job seekers and partners. You will respond to inquiries, troubleshoot basic technical issues, and collect feedback.
Key Skills for This Role
Customer SupportCustomer SatisfactionInterpersonal SkillsTechnical SupportAnalytical SkillsEnglish
Responsibilities
- Respond to email and online inquiries from job seekers and partners
- Provide clear information about posted job opportunities
- Guide users on how to submit or search job listings
- Troubleshoot basic technical issues related to the website or job posting process
- Escalate complex concerns to appropriate team members
- Collect feedback, track common issues, and contribute to improving user experience
Requirements
- Strong Customer Support and Customer Satisfaction skills
- Excellent Interpersonal Skills to communicate clearly, professionally, and empathetically
- Technical Support capabilities to handle basic platform related questions
- Analytical Skills to interpret user feedback and identify recurring issues
- Clear written and verbal communication skills in English
- Ability to work independently in a remote environment, manage part time hours, and prioritize multiple inquiries
- Previous experience in customer service, help desk, or support related roles is preferred
Full Job Posting
Role Description
- The Customer Support Specialist at VAPT Jobs is a part time, remote role responsible for assisting job seekers and partners using the platform.
Day to Day Responsibilities
- Respond to email and online inquiries
- Provide clear information about posted job opportunities
- Guide users on how to submit or search job listings
- Troubleshoot basic technical issues related to the website or job posting process
- Escalate complex concerns to appropriate team members
- Collect feedback, track common issues, and contribute to improving overall user experience
Qualifications
- Strong Customer Support and Customer Satisfaction skills
- Excellent Interpersonal Skills
- Technical Support capabilities
- Analytical Skills
- Clear written and verbal communication skills in English
- Ability to work independently in a remote environment
- Familiarity with cyber security or VAPT concepts is beneficial but not required
- Previous experience in customer service, help desk, or support related roles is preferred
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career