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CUSTOMER SUPPORT MANAGER (CSM)
Millwood, Inc.
New Vienna, USA
Full-time
Mid
Onsite
USD 50000-65000 yearly / year
Discovered 1 weeks ago
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Role Overview
The Customer Support Manager is responsible for managing day-to-day customer interactions and retention, supporting Regional and National Sales Teams in meeting and exceeding goals. They will maintain relationships with suppliers and coordinate with internal departments. Responsibilities include (but not limited to) order placement, costing form entry, billable and payable processing, logistics and reporting. Territories and regions may change assigned.
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Full Job Posting
Millwood Inc. Mission: For all who come in contact with Millwood to clearly see the love of Christ in all that we do.
Millwood, Inc. demonstrates and encourages industry-leading innovation (with God, all things are possible), service (serving Christ and others), stewardship (caring for our Team, suppliers, customers and resources) and sustainability (preserving God’s creation for future generations).
We serve as the single-source provider of proven load carrying, securement and damage prevention solutions, management services with or without dedicated facilities, erosion control and lumber products, all founded and built on the gospel of Jesus Christ.
Millwood brings an ever-expanding portfolio of products and engineered solutions through its national footprint including over 1,800 dedicated Team members in 41 locations across North America.
Millwood is committed to fulfilling its mission and the growth of 1) People, 2) Presence, 3) Products and 4) Profitability for generations of Millwood Team members to come.
The Successful Candidate
It is important that the right Team Member for this position be a solid businessperson and understand the value and importance of the role people play in building a successful organization and enhancing organizational performance and value creation. The candidate should have excellent technical skills and unquestionable personal integrity, an extremely strong work ethic and will be someone who appreciates and embraces the culture, Team, mission and values of the Company and its Associates.
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