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naukri

Customer Support

Location Solutions
Jeddah, KSA
Mid-Senior
7 months ago
Customer Service ExcellenceComplaint ResolutionTechnical SupportEmpathy and PatienceCommunication SkillsCRM Software (e.g.
Free

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Key skills for this role

Customer Service ExcellenceComplaint ResolutionTechnical Support
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Key Responsibilities

  • Coordinate the installation of tracking and fleet management projects.
  • Provide Level 1 support to clients, addressing inquiries and technical issues.
  • Monitor and maintain customer accounts to ensure smooth operations.
  • Communicate effectively in both Arabic and English to ensure clear information exchange.
  • Streamline processes to improve team efficiency.
  • Offer administrative support to the team as needed.

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