Customer Support/Help Desk Analyst (ATMPS)

Qualifications for the Position

• Familiarity with Army Enterprise Support Desk Understanding of Army Training Management systems to include DTMS, CATS and ATN Bachelor’s Degree from an accredited institution; degree may be waived based on experience. Possess clear and precise oral and written communication skills Ability to work independently and as part of a team Ability to pass a background check Able to meet requirements to work on a military installation, including having a valid state driver's license and car insurance. Be self-motivated with ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames Be organized with a strong sense of urgency Adhere to established guidelines and procedures Demonstrate high standards of quality and accuracy Be in attendance and punctual as scheduled Be completely functional in MS Word, Excel, PowerPoint Some travel may be required in support of this position. Ability to pass drug screen test
• Desired/Preferred Qualifications Master's Degree accredited institution
• Have at least five (5) + year’s general experience in Army training and education at unit level within TRADOC Graduate of the Army Captains Career Course (CCC) or a Senior NCO Academy (desired); Graduate of CGSC or equivalent