Customer Support-Executive

Requirements

• Bachelor’s degree in Engineering, Science, or Business (preferred).
• 1–2 years of experience in customer support, coordination, or project management—solar or renewable energy industry experience is highly advantageous.
• Proficiency in English, Hindi, and Telugu—both spoken and written.
• Strong ability to explain technical concepts clearly to non-technical audiences.
• Basic understanding of solar energy systems, installation processes, and key regulatory frameworks (MNRE, DISCOM, net metering).
• Hands-on experience with ZOHO CRM, Microsoft Office Suite, and digital communication tools such as Exotel.
• Analytical mindset with strong attention to detail and problem-solving skills.
• Self-motivated with the ability to work independently and manage multiple customer projects simultaneously.
• Commitment to continuous learning about emerging solar technologies and evolving government policies.
• Prior experience in the solar or renewable energy sector is a strong plus.