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Customer Support Executive
Raycom Engineering
Dubai, UAE
Full Time
Mid
3 weeks ago
Customer ServiceSales SupportOrder ProcessingQuotation PreparationReportingDocumentation
Free
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Customer ServiceSales SupportOrder Processing
About the Role
Raycom Engineering, part of Wafi Group, seeks a Customer Support Executive to handle customer enquiries, prepare quotations and sales orders, coordinate with sales engineers, and ensure excellent customer service.
Key Skills for This Role
Customer ServiceSales SupportOrder ProcessingQuotation PreparationReportingDocumentation
Responsibilities
- Handle customer enquiries
- Prepare quotations and sales orders
- Coordinate with sales engineers
- Track order progress
- Maintain reports
- Ensure excellent customer service throughout the customer journey
Requirements
- Graduate in a business related discipline
- Minimum 3 years of UAE experience
- Strong communication and coordination skills
- Experience in customer service, sales support, order processing, or administration
- Proficient in reporting and documentation
Full Job Posting
Job Overview
- Raycom Engineering, part of Wafi Group's Industrial Division, is hiring a Customer Support Executive.
- Ideal for a customer focused professional with UAE experience in a fast paced engineering environment.
Responsibilities
- Handling customer enquiries.
- Preparing quotations and sales orders.
- Coordinating with sales engineers.
- Tracking order progress.
- Maintaining reports.
- Ensuring excellent customer service throughout the customer journey.
Requirements
- Graduate in a business related discipline.
- Minimum 3 years of UAE experience.
- Strong communication and coordination skills.
- Experience in customer service, sales support, order processing, or administration.
- Proficient in reporting and documentation.
Application Instructions
- Applications must be sent to careers@wafi.com.
- Only candidates who apply via email will be considered; LinkedIn Easy Apply submissions will not be reviewed.
- Only shortlisted candidates will be contacted.
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