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Customer Support Engineer Automation
Amada
Grand Rapids, USA
Full-time
Mid
Onsite
USD 30-30 hourly / hour
Discovered Today
hand toolsVolt/Ohm meterOscilloscopeWindowsAmada applications softwarelaptop
Free
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hand toolsVolt/Ohm meterOscilloscope
Key Skills for This Role
hand toolsVolt/Ohm meterOscilloscopeWindowsAmada applications softwarelaptop
Full Job Posting
Essential Functions
- Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
- Able to precisely follow layout drawings and blue prints used in the installation of equipment.
- Complete status (service) reports on a daily basis and expense reports on a weekly basis.
- The ability to communicate in the English language.
- Excellent customer relations and follow through.
- Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
- Operation, applications, software, and part programming capabilities, and customer training of such.
- Use of Amada applications software used in line control and part programming.
- Regular travel within assigned territories.
- Ability to lift up to 50 lbs.
Non-Essential Functions
- The ability to communicate in the Spanish language.
Reporting Relationship
- Reports to Regional Service Manager
Subordinate Staff
- None
Knowledge
- A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.
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