Customer Support Associate (FTC)

• 25 days PTO (prorated) + Birthday Off

• Duvet days
• Volunteer days

We’re helping people get jobs by modernising the world of temporary work.

At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work.

Through our evolving technology, we’re putting the power of work in the palm of people's hands—connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles.

This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.

Whether it’s hospitality, retail, or warehousing, we’re building a more flexible, efficient, and empowered labour market for everyone.

This role offers a combination of professional office settings and on-site client locations.

In the office, you will work in a typical business environment with standard office equipment and software.

On occasion, you may be required to work at client locations, which could include warehouse or logistics environments.

When on-site, candidates should be comfortable adhering to client-specific safety protocols and navigating large, busy facilities.

Flexibility in working hours and travel may be necessary to meet client needs, including occasional work outside of standard business hours.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Full-Time Position.

Working 5 days in 7 on a Rota basis between the hours of 6.30am-10.30pm over 40 hrs per week (8 hour shifts) These shift lengths may vary depending on business needs.

You will be required to work weekends.

Travel This position requires minimal travel, less than 25% of the time.

Most travel is outside of the local area and will require overnight accommodations.

All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy.

It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.

EEO Statement We’re an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.