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Customer Support Assistant
Nelly's Cakes Studio Dubai
Dubai, UAE
Part Time
Entry
Onsite
3 weeks ago
InstagramCanvaSocial Media ManagementContent CreationVideo EditingCommunication
Free
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InstagramCanvaSocial Media Management
About the Role
Nelly's Cakes Studio Dubai is seeking a creative and motivated part-time Marketing & Customer Support Assistant to join their family-owned cake studio. The role involves managing social media inquiries, creating engaging content, and assisting with daily marketing activities.
Key Skills for This Role
InstagramCanvaSocial Media ManagementContent CreationVideo EditingCommunication
Responsibilities
- Reply to customer inquiries via Instagram, WhatsApp, and other social media platforms
- Follow up with customers by phone when needed
- Manage Instagram account and assist with daily marketing activities
- Create engaging content including photos, videos, stories, and reels
- Design simple posters, flyers, and social media posts using Canva
- Help maintain a consistent and elegant brand image
Requirements
- Fluent in English
- Experience with Instagram, Canva, and social media management
- Creative mindset with an eye for aesthetics
- Comfortable making and editing short videos and reels
- Organized, responsible, and able to work independently
- Must have own visa
Full Job Posting
Overview
- We are a small family owned cake studio based in Dubai Marina and are looking for a creative and motivated assistant to join our team.
Responsibilities
- Reply to customer inquiries via Instagram, WhatsApp, and other social media platforms
- Follow up with customers by phone when needed
- Manage our Instagram account and assist with daily marketing activities
- Create engaging content, including photos, videos, stories, and reels
- Design simple posters, flyers, and social media posts using Canva
- Help maintain a consistent and elegant brand image
Requirements
- Fluent in English (Arabic is a plus)
- Excellent communication skills
- Experience with Instagram, Canva, and social media management
- Creative mindset with an eye for aesthetics
- Comfortable making and editing short videos and reels
- Organized, responsible, and able to work independently
- Location: Dubai Marina
- Type of Position: Part time
- With own visa
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