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Customer Support Agent
Robert Wood Johnson Barnabas Health
Remote, UAE
Full-time
Entry
Remote
Discovered 1 weeks ago
Customer supportVerbal and written communicationListening and interpersonal skillsProblem-solvingCritical thinkingAttention to detail
Free
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Ready to ScanKey skills for this role
Customer supportVerbal and written communicationListening and interpersonal skills
Role Overview
Customer Support Agent responsible for timely customer assistance and professional service.
The role involves responding to inquiries, identifying needs, resolving routine issues, and coordinating with internal teams.
Key Skills for This Role
Customer supportVerbal and written communicationListening and interpersonal skillsProblem-solvingCritical thinkingAttention to detail
Full Job Posting
Role Overview
Customer Support Agent responsible for timely customer assistance and professional service.
The role involves responding to inquiries, identifying needs, resolving routine issues, and coordinating with internal teams.
Work Arrangement
- The position is fully remote.
- The listed location is Dubai, United Arab Emirates.
Employment Type
- This is a part-time opportunity.
- The schedule is described as flexible part-time.
Responsibilities
- Respond to customer inquiries through approved communication channels.
- Provide accurate information about products, services, and processes.
- Identify solutions, handle complaints, and follow up on customer requests.
- Escalate complex issues and coordinate with internal departments.
- Maintain customer records, interaction notes, and pending-request tracking.
- Follow customer service procedures and support administrative tasks as needed.
Requirements
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