smartrecruiters
Customer Support Advisor
Sysco GB
Remote, GBR
Full-time
Entry
Remote
GBP 28110-28110 yearly / year
Discovered Today
SAP
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
SAP
Key Skills for This Role
SAP
Full Job Posting
37.5 hours per week
Your local pub, your favourite restaurant, your children’s schools all have one thing in common – Brakes. There are a lot of hungry mouths to feed out there and every day we deliver 1.5 million products from our fleet of 2000 trucks to thousands of restaurants, pubs, hotels, schools, hospitals and care homes in every corner of the UK. Our customers count on us for exceptional food and service, and as our response to Covid-19 proved, our 6,000-strong workforce is dedicated and proud to play their part in feeding the nation
We are currently recruiting a talented and results driven Customer Support Advisor to join our busy contact centre team in our Contact Centre.
The role
Our Customer Support Advisors are the smile on the end of the line, the people with all the answers, the every-day heroes that help keep our Customers’ businesses running smoothly. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Multi skilled across both sales and customer care functions
Take ownership of all aspects of inbound and outbound customer contacts including order placement, query resolution and managing service issues
Add value to every customer contact using Brakes sales through service approach to drive profitable growth, build loyalty and customer lifetime value
Understand customer needs and maintain ongoing relationships liaising with Field Sales to nurture and retain customers
Ensure good communication links with various departments and utilise and follow internal policies
Self-motivated to deliver high productivity, to achieve personal scorecard targets and assist in the achievement of overall departmental KPI’s
Take ownership of own personal development to maintain and develop knowledge of Brakes products, services and process
Meet and exceed quality targets in line with the Quality Framework
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Sysco GB
D365 F&O Technology Project Manager
Hemel Hempstead, GBR
ManagerFull-time
Reporting to the Tech Strategy Director - Platform, the D365 Technology Project Manager plays a key role in delivering the Dynamics 365 Finance & Operations programme across Sysco Europe. This position is responsible for
Discovered TodayView →
D365 F&O Technology Project Manager
, GBR
ManagerFull-time
Reporting to the Tech Strategy Director - Platform, the D365 Technology Project Manager plays a key role in delivering the Dynamics 365 Finance & Operations programme across Sysco Europe. This position is responsible for
Discovered TodayView →
Accounts Payable Account Handler
, GBR
Discovered TodayFull-time
Planning Team Manager - Nights
Hemel Hempstead, GBR
Discovered TodayFull-time
D365 F&O Technology Project Manager
Hemel Hempstead, GBR
Discovered TodayFull-time
D365 F&O Technology Project Manager
, GBR
Discovered TodayFull-time
D365 F&O Technology Project Manager
London, GBR
Discovered YesterdayFull-time
Senior Integration Business Analyst
Hemel Hempstead, GBR
Discovered 3 days agoFull-time
Senior Integration Business Analyst
Hemel Hempstead, GBR
Discovered 3 days agoFull-time
Salesforce Sales Cloud Owner
, GBR
Discovered 1 weeks agoFull-time