Customer Success Technician at Teleo — Remote, USA | Base Career

Full Job Posting

Measuring and integrating mechanical and electrical components
Installing and optimizing on-equipment systems and network infrastructureT
roubleshooting mechanical, electrical, and connectivity issues
Supporting new vehicle, control station, and network deployments
Performing routine maintenance and service visits
2+ years of experience in a Technician or Mechanic role
Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields
Experience integrating mechanical, electrical, and hydraulic systems preferred
Hands-on experience with electrical systems, including rework and splicing
Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics
Proficient with computers (email, chat tools, spreadsheets, documentation)
Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies
Physically capable of performing field work, including lifting, climbing, and working on heavy equipment
Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel)
Strong communication skills and professional customer interaction
Fluent in English (written and spoken)
Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment
Strong work ethic and accountability
Ability to use CAD platforms
Understanding of electrical diagram platforms
Comfortable configuring computers and networks

Customer Success Technician