Customer Success Program Manager

3–5 years’ experience in Client Program Management, Customer Success, or Client Operations

Strong client service skills and a professional, calm approach

Confidence working with data, dashboards, and operational reporting

Proven ability to manage multiple workstreams and competing priorities

Experience coordinating across teams without formal authority

Strong written and verbal communication skills

Comfortable handling conflict and escalations constructively

Familiarity with ticket or case‑management systems

Ability to work independently in a fast‑paced environment

All our job postings provide starting pay bands for transparency. In addition to base salary we offer bonus, stock options plus a wide range of benefits.

360insights orchestrates how brands engage and grow their complex partner ecosystems. Our unified platform brings together streamlined experiences, incentives, and services so brands can coordinate go-to-market efforts with clarity, consistency, and control. Built for organizations with indirect channels and complex global incentive programs, we are trusted by leading brands worldwide.

We believe in “Experiences that create growth. Growth that creates experiences.” Through learning and development programs and mentorship, we provide the support, tools, and opportunities you need to grow and succeed as an Insighter.

We welcome talent from all backgrounds and are committed to equal opportunity regardless of race, religion, ethnicity, age, disability, sexual orientation, or gender identity. Accommodations are available throughout the hiring process upon request. Learn more about our DEIB vision on our website.