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Key skills for this role
Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it.
Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team.
Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.
Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption.
Set proof-of-value timelines, business outcomes, and success criteria that ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed.
Actively guide new customers through an onboarding journey, utilizing emails, docs, guides, and webinars to promote their rapid deployment and growth on the platform.
Understand immediate custom goals (i.e onboard and adoption) as well as long-term customer opportunities (i.e. optimization & identifying new workloads) to build meaningful account plans for high-value customers.
Deliver on synchronous and asynchronous engagements with Supabase customers, including application architecture assessments, database design and performance optimization, and proactive support to enable customers to scale with confidence.
Serve as an internal champion for your customers and for the platform. Work closely with Support, Product, and Engineering to provide platform feedback, identify areas of improvement, while communicating platform roadmaps to customers.
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Invest in customer connections to build a trust-based relationship. Everyday CSA’s work with the production data stores of startups and enterprises alike. Building trust in the Success team and Supabase platform is paramount to a successful customer relationship.
6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.
Strong background with relational database management systems such as PostgreSQL or MySQL.
Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
Very strong communication skills, particularly of technical concepts. CSA’s at Supabase spend a significant amount of time translating business needs to technical outcomes, and technical concepts to organizational impact.
Well-organized and effective storyteller with meaningful interpersonal skills. CSA’s often have to navigate multiple stakeholders with conflicting opinions, and the ability to effectively mediate this type of conflict is crucial.
Experience with project management, business analysis and revenue operations tools. We use HubSpot, BigQuery etc., and familiarity with these platforms will help enable your success.
Previous experience leading customer-facing engagements to deliver meaningful technical and business value.
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
180+ team members
40+ countries
15+ languages spoken
$496M raised
430,000+ community members
30,000+ memes posted (and counting)
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
We keep things simple, async-friendly, and respectful of your time:
Apply – Our team will review your application.
Intro Call – A short video chat to get to know each other.
Interviews – Up to four calls with: Founders Future teammates Someone cross-functional from product, growth, or engineering (depending on the role)
Founders
Future teammates
Someone cross-functional from product, growth, or engineering (depending on the role)
Decision – We may follow up with a final question or go straight to offer.
All communication is remote and we aim to move fast.
Developer platform providing Postgres databases, authentication, storage, realtime, REST APIs, and edge functions for application developers.
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Senior
Remote
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