Customer Services Representative

Qualifications:

• In addition to the specific responsibilities listed above, the ideal candidate will possess the following:
• Minimum Requirements
• High school diploma/GED or equivalent
• 1-3 years in a Customer Service role
• Experience in a manufacturing environment
• Proficiency in Microsoft Office software programs
• Excellent communication skills - Verbal and Written
• Ability to multi-task, prioritize and manage time effectively
• Attention to detail
• Organizational skills
• Preferred Requirements
• Associate Degree
• Competencies
• Effective communications skills, both verbal and written are essential
• This position will deal with internal and external customers at a variety of levels and the ideal candidate must have the ability to deal with all these contacts professionally and effectively.
• Detail-oriented
• Proven leader and a self-starter
• Must be equally comfortable working both in a team environment as well as working independently
• Must be a change agent and possess a sense of urgency in work habits
• Physical Requirements
• While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl
• The associate may lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus
• Working Conditions
• Generally works in an office setting but will be required to spend time each day inside a plant environment.
• While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
• The associate may be exposed to a wide range of temperatures.
• The noise level is frequently loud.

What Crown Offers You

Join us and become part of a team of professionals who are passionate about sustainable packaging!