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Customer Service Supervisor
Sport Three Sixty Academy
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered Today
Customer serviceGuest experience managementArabicEnglishHospitality operationsFitness and sports facilities
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Customer serviceGuest experience managementArabic
Role Overview
The organization is seeking a senior customer service professional for its Dubai team.
The role suits someone with experience in hospitality, fitness, membership consulting, or sports.
Key Skills for This Role
Customer serviceGuest experience managementArabicEnglishHospitality operationsFitness and sports facilities
Full Job Posting
About the Organization
Sports Three Sixty Academy operates Central Padel Dubai and Central Tennis Dubai as sports, wellness, and fitness facilities.
The facilities serve padel and tennis players, wellness seekers, and the wider fitness community.
Role Overview
The organization is seeking a senior customer service professional for its Dubai team.
The role suits someone with experience in hospitality, fitness, membership consulting, or sports.
Requirements
- Fluent in Arabic and English.
- Solid experience in hospitality, fitness or membership sales, or sports facilities.
- A membership consultant background is a plus.
- Graduation, a bachelor's degree, or a diploma.
- Immediately available to join.
- Comfortable working in a fast-paced, member-facing environment.
- Excellent with systems and software.
Responsibilities
- Provide front-line guest experience services.
- Handle membership and service conversations.
- Resolve issues smoothly and represent Team Central to members and guests.
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