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Customer Service Representative(UAE Nationality)

VR Cleaning Services
Dubai, UAE
Fulltime
3 months ago
ArabicExcelSAP
Free

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Overview

Customer Service Representative – Facility management (UAE Nationals Only)

We are seeking a proactive and customer-focused Customer Service Representative to join our TM team.

This position is open to UAE Nationals only.

Key Responsibilities

  • Handle incoming calls, WhatsApp messages, and emails from customers
  • Schedule and coordinate appointments with operations teams
  • Address customer inquiries, complaints, and service requests
  • Follow up with clients to ensure satisfaction
  • Maintain accurate booking and customer records
  • Support daily administrative and coordination tasks

Requirements

  • UAE National (Emirati) – mandatory
  • Excellent communication skills in Arabic and English
  • Strong organizational and multitasking abilities
  • Customer-focused attitude
  • Experience in customer service is preferred

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