Customer Service Representative

McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location .

Reporting to the Site Manager, this position is responsible for:

Providing prompt, efficient and courteous customer service to all customers.

Maintaining a clean, safe, customer friendly work environment.

Ensure all exterior store conditions are maintained to enhance the properties curb appeal.

Ensure accurate operation of cashier systems.

Ensure all paperwork submitted is accurate and balanced.

Adhere to all company policies and procedures as prescribed.

Enforcing age verification for the sales of tobacco, lottery and alcohol products.

The ideal candidate will have:

High school diploma or working towards completion

Smart Serve Certification an asset

Friendly enthusiastic and customer service focused

Takes pride in their work

Superior customer service skills with a desire to be part of a performance-driven team

Previous experience in customer service/retail preferred

Must be able to communicate clearly and effectively with customers and coworkers

Ability to stand for long periods of time

Must be able to work night shifts and weekends and holidays

The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.