naukri
Customer Service Representative
Hadeqat al madina pest control sharjah
Sharjah, UAE
Entry
2 months ago
Team CollaborationTime ManagementCustomer Success AssociateAdaptabilitySupport Services RepresentativeClient Support Executive
Free
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Team CollaborationTime ManagementCustomer Success Associate
About the Role
Provide exceptional customer support by addressing inquiries, utilizing CRM software, and collaborating with teams to ensure customer satisfaction and issue resolution.
Key Skills for This Role
Team CollaborationTime ManagementCustomer Success AssociateAdaptabilitySupport Services RepresentativeClient Support Executive
Full Job Posting
Overview
- Act as the first point of contact for customers, expertly addressing inquiries and resolving concerns with a friendly demeanor.
- Utilize customer relationship management (CRM) software to log interactions and track customer issues, ensuring no detail is overlooked.
- Provide detailed product information and service guidance, helping customers make informed decisions.
- Escalate complex issues to appropriate departments, maintaining a clear line of communication until resolution is achieved.
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