Customer Service Representative - Saudi National
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Key skills for this role
About the Role
Department: Customer Support Ops Location: KSA Compensation: ر.س6,000 - ر.س7,500 / month Description Join us in redefining customer experience at Tabby!
Key Skills for This Role
Full Job Posting
Compensation
ر.س6,000 - ر.س7,500 / month
About Tabby
Tabby is a GCC based fast-growing financial technology company.
We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later.
We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products
charge interest
.
We’re not your average call center.
We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow.
If you’re motivated, professional, and want to be part of a growing company, read further.
Key Responsibilities
- + Support our customers through
- phone, chat, and email
- in
- both English and Arabic
- + Answer questions, solve problems, and make sure customers have a good experience
- + Follow clear guidelines and use tools to help customers quickly and correctly
Skills, Qualifications & Requirements
- **What We’re Looking For**
- + You
- speak and write clearly in both Arabic and English
- (B2 level or above in English)
- + You’re comfortable with
- rotational shifts
- and can work from the office
- + You’re
- helpful
- ,
- calm under pressure
- ,
- quick to learn
- , and
- take your work seriously
- .
- **What We’re Not Looking For**
- We don’t want to oversell. This is
- real customer service work
- , it can be stressful, especially during busy hours.
- You need to be
- ready to handle difficult conversations
- ,
- follow processes carefully
- , and
- keep a good attitude
- even on tough days.
Why Join Tabby?
- + **Base salary:**
- 6,635 SAR gross
- + **Language allowance:**
- up to 500 SAR gross based on English & Arabic level
- + **Performance bonus:**
- up to 10% of your base salary
- **Paid training:**
- 3 weeks in the office
- **Nesting period:**
- 3 weeks handling real customers cases
- while receiving close support
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