Customer Service Representative
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Key skills for this role
About the Role
Tabby is hiring a Customer Service Representative to support customers via phone, chat, and email in both English and Arabic. The role involves answering questions, solving problems, and ensuring a positive customer experience.
Key Skills for This Role
Responsibilities
- Support customers through phone, chat, and email
- Answer questions, solve problems, and ensure customers have a good experience
- Follow clear guidelines and use tools to help customers quickly and correctly
Requirements
- Speak and write clearly in both Arabic and English (B2 level or above in English)
- Comfortable with 24/7 rotational shifts
- Able to work from the office
- Helpful, calm under pressure, quick to learn, and take work seriously
Full Job Posting
Customer Service Representative
- Support our customers through phone, chat, and email in both English and Arabic
- Answer questions, solve problems, and make sure customers have a good experience
- Follow clear guidelines and use tools to help customers quickly and correctly
Requirements
- You speak and write clearly in both Arabic and English (B2 level or above in English)
- You're comfortable with 24/7 rotational shifts and can work from the office
- You're helpful, calm under pressure, quick to learn, and take your work seriously
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