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Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service
Kotak Mahindra Bank Ltd
Thāne, IND
Full-time
Entry
Onsite
Discovered 3 weeks ago
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Grade-E0 Role- Customer Service Representative Job Description
- Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
- Following up on cases and get it closed within defined TAT
- Liaise with Department in resolving the cases.
Requirements
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
About Kotak Mahindra Bank Ltd
Banking74054 employeesFounded 1985
Diversified Indian financial services conglomerate and private bank.
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