Customer Service Representative – Post Sales , COOPER LIGHTING SOLUTIONS

Bachelor's degree in Information Technology, or a related technical/Analytical field to ensure foundational knowledge in customer service and technical product understanding.

Experience in customer support roles within technical or product-based industries, focusing on complaint resolution, root cause analysis, and warranty management preferred.

* Must be legally authorized to work in the United States without current or future company sponsorship needs.

Salary: $34/hour - $49/hour based on experience

Bonus: target bonus opportunity - 2.5%

Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.