Customer Service Representative, Order Desk Management

The role is ideal for someone with a high school diploma, while post-secondary education in business, administration, logistics, or a related field would be considered an asset You will bring at least 2 years of experience in order management, customer service, logistics, or a similar customer-facing operational environment Strong communication, organizational, and multitasking skills are essential, with the ability to manage competing priorities in a fast-paced setting You will be comfortable working with digital tools and order management systems to support efficient and accurate processing of customer orders and requests Experience in industrial gases, welding products, or other technical product environments will help you quickly understand customer needs and operational requirements Familiarity with ERP systems such as Oracle JDE, SAP, or similar platforms is highly valued and will support day-to-day order management activities Exposure to CRM systems or digital workflow tools is considered an asset and can help improve efficiency and customer service outcomes The role requires someone who is detail-oriented and customer-focused, with the ability to maintain accurate records and support smooth order-to-delivery processes You will thrive in a collaborative environment, working closely with Sales, Operations, Logistics, and Customer Service teams to support business objectives Bilingualism in English and French is considered a strong asset and can help support a broader customer and stakeholder base

The role is ideal for someone with a high school diploma, while post-secondary education in business, administration, logistics, or a related field would be considered an asset

You will bring at least 2 years of experience in order management, customer service, logistics, or a similar customer-facing operational environment

Strong communication, organizational, and multitasking skills are essential, with the ability to manage competing priorities in a fast-paced setting

You will be comfortable working with digital tools and order management systems to support efficient and accurate processing of customer orders and requests

Experience in industrial gases, welding products, or other technical product environments will help you quickly understand customer needs and operational requirements

Familiarity with ERP systems such as Oracle JDE, SAP, or similar platforms is highly valued and will support day-to-day order management activities

Exposure to CRM systems or digital workflow tools is considered an asset and can help improve efficiency and customer service outcomes

The role requires someone who is detail-oriented and customer-focused, with the ability to maintain accurate records and support smooth order-to-delivery processes

You will thrive in a collaborative environment, working closely with Sales, Operations, Logistics, and Customer Service teams to support business objectives

Bilingualism in English and French is considered a strong asset and can help support a broader customer and stakeholder base

Linde is a leading global industrial gases and engineering company. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. The company serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications including production of clean hydrogen and carbon capture systems critical to the energy transition, life-saving medical oxygen and high-purity & specialty gases for electronics. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

We are looking forward to receiving your complete application.

Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks and employment verification. Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs. We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. *The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

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