Customer Service Representative Onsite - Sales
Job Fit Check
Base Career helps you apply smarter for this job.
Full Job Posting
Customer Service Representative - Sales
Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands.
For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves.
Which means when you succeed, we all do.
Here'S What The Job Really Looks Like
You're a natural problem-solver who's good with people.
You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense.
You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out.
If that sounds like you, this role is a great fit.
How You'Ll Make An Impact
- Guide customers through questions, concerns, or challenges they encounter while using the product or service
- Listen actively to understand the root of the issue and provide clear, effective solutions
- Record detailed call information for auditing, reporting, and follow-up purposes
- Maintain and update customer records to ensure accurate and current information
- Identify opportunities to introduce customers to new or enhanced services that meet their needs
- Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
About Alorica
Global provider of customer experience and business process outsourcing solutions.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Alorica
Team Manager Customer Experience
Bengaluru, IND
About Alorica India: Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we reall
Learning Delivery Associate
San Antonio, USA
Learning Delivery Associate Location: San Antonio, TX (Onsite) Employment Type: Full Time ABOUT US At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer servic
Talent Acquisition Recruiter - Temporary
, USA
TA Recruiter Location: Remote Employment Type: Temporary Reporting to: TA Manager For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months ABOU
Remote Financial CSR - Must live in El Paso, TX
, USA
Remote Financial Customer Service Representative Location: Remote but must live in El Paso, TX Employment Type: Full-time About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered e
Bilingual Spanish Customer Service Representative
Tucson, USA
Ubicación: En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de empleo: A tiempo completo, $18/h, poyo: Atención al cliente Idioma: Debe ser fluido tanto en inglés como en español. Certificación bilin
Remote Customer Solutions Representative
, USA
Remote Customer Solutions Representative Location: “Work at Home Employment Type: Full-time Supporting: Telecom Sales and Service About Us We're the largest minority-owned CX provider, delivering digital-first, people-ce
Service à la clientèle bilingue Soutien technique Travail à domicile | Remote French Bilingual Customer Service - Tech Support
, CAN
Lieu: Travail de la maison – Canada seulement Type d’emploi: Temps plein, Jusqu'à 19,35 $ CAD/h Cette offre d’emploi concerne un poste vacant existant Soutien: Soutien technique de l’expérience client Langue: Français et
Customer Support Representative Onsite Tucson, AZ
Tucson, USA
Customer Service Representative Location: Tucson, AZ Employment Type: Full-time, $17/hr Supporting: Financial Customer Service About Us We're the largest minority-owned CX provider, delivering digital-first, people-cente
Team Manager Customer Experience
Bengaluru, IND
Learning Delivery Associate
San Antonio, USA
Talent Acquisition Recruiter - Temporary
, USA
Remote Financial CSR - Must live in El Paso, TX
, USA
Bilingual Spanish Customer Service Representative
Tucson, USA
Remote Customer Solutions Representative
, USA
Service à la clientèle bilingue Soutien technique Travail à domicile | Remote French Bilingual Customer Service - Tech Support
, CAN
Customer Support Representative Onsite Tucson, AZ
Tucson, USA